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Warranty Programs & Discounts
Explore all the coverage for your film that CAC and CACD have to offer. All installations include some type of coverage. Whether manufacturer, our Quality Workmanship Guarantee, or both, you will be left with peace of mind that we stand behind everything we do.
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For those interested in full protection and coverage, check out our Additional Protection Program, a one time purchase that covers everything the other warranties don't!
Quality Workmanship Guarantee
We take pride in our craftsmanship and stand behind the quality of every installation we perform. Our Quality Workmanship Guarantee provides customers with 60 days to identify and report concerns regarding the finished quality of their installation. We also cover what Llumar does not in terms of legality and project nature for as long as you own the project.
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Our QWG covers verified workmanship imperfections that fall outside reasonable professional installation standards. Customers must notify us of any workmanship-related concerns within 60 calendar days of installation completion. Notification within this period preserves the concern for evaluation, even if the inspection or corrective work takes place after the 60-day period.
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Installation quality is evaluated against applicable industry standards, taking into consideration the installed product, application conditions, normal curing characteristics, and reasonable manufacturing and installation tolerances. Visible finish or appearance concerns first reported after the 60-day notification period are not covered under the QWG.
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A subsequent product failure is different from an initial concern about installation appearance or finish quality.
If installed material later exhibits peeling, lifting, separation, or other functional failure, we can evaluate whether the cause originated from an installation error, a manufacturing defect, substrate conditions, or external damage.
Failures verified to result from improper installation are considered separately from ordinary appearance-related complaints. The appropriate remedy and applicable coverage will be determined according to the cause of failure and the relevant warranty terms.
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Our guarantee is built around fairness, professional accountability, and recognized installation standards. We stand behind work that fails to meet those standards while recognizing that normal material characteristics and minor imperfections within accepted industry tolerances do not constitute defective workmanship.
Llumar Manufacturer Warranties
LLumar window films and paint protection products are backed by manufacturer-issued limited warranties from Eastman Performance Films. Coverage protects eligible products against specified material and manufacturing defects, with the warranty period and conditions determined by the film series and application.
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Automotive Window Tint
Limited Lifetime Manufacturer Warranty
Qualifying LLumar automotive window films are backed by a manufacturer's limited lifetime warranty covering specified defects in the film itself. Covered conditions may include cracking, peeling, delamination, deterioration of metallic layers, and unusual discoloration resulting from product failure.
Approved warranty claims include replacement of the defective film and installation according to the manufacturer's terms. Standard coverage is generally limited to the original vehicle owner and eligible applications.
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Residential Window Film
Limited Lifetime and Product-Specific Warranties
Many qualifying LLumar residential solar-control films carry limited lifetime manufacturer warranties. Certain specialty products and applications have shorter warranty periods.
Coverage addresses specified film defects, including bubbling, peeling, delamination, and material deterioration under normal approved conditions.
Residential warranty eligibility depends on the exact film series, glass configuration, installation surface, and manufacturer specifications. Glass breakage and insulating-glass seal failure protection, when available, are separate limited warranty benefits with additional requirements.
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Commercial Window Film
Product-Specific Limited Warranties
LLumar commercial window films are protected by manufacturer warranties with defined coverage periods that vary by product and installation requirements.
Qualifying coverage addresses specified failures of the film material, including adhesive deterioration, peeling, delamination, and other covered manufacturing defects.
Commercial warranty eligibility may depend on glass compatibility, installation location, film selection, and project specifications. Some installations require additional manufacturer approval.
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Decorative and Privacy Films
Product-Specific Limited Warranties
LLumar decorative films are designed to provide lasting privacy and architectural enhancements, with limited manufacturer warranty protection for eligible products.
Coverage may address manufacturing defects such as bubbling, peeling, delamination, or deterioration of the film material. Decorative films have their own warranty terms and should not be assumed to carry the same lifetime protection as residential solar-control films.
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Safety and Security Window Film
Residential and Commercial Limited Warranties
LLumar safety and security films are protected by manufacturer warranties appropriate to the selected product and application.
Qualifying warranties address specified failures of the protective film material, including peeling, delamination, corrosion, and other covered manufacturing defects. Certain commercial LLumar safety and security films carry 10-year limited coverage, while residential coverage varies by product.
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These warranties protect against defined film defects. They do not guarantee that glass will remain unbroken, prevent forced entry, or eliminate damage during severe weather or impacts.
Exterior and Anti-Graffiti Films
Specialized Limited Warranties
LLumar exterior-applied and anti-graffiti films have warranty requirements distinct from interior solar-control films.
Exterior film warranty eligibility depends on the selected product, installation orientation, glass compatibility, and required edge-sealing procedures.
Anti-graffiti films provide a replaceable protective surface, but intentional scratching, physical penetration, and vandalism are not automatically covered as manufacturing defects.
The applicable manufacturer documentation determines the warranty term and eligible conditions.
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Paint Protection Film (PPF)
5-Year, 10-Year, and 12-Year Limited Warranties
LLumar paint protection films carry different manufacturer warranty periods according to the installed product:
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5 years: LLumar standard Gloss and Matte PPF.
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10 years: LLumar Platinum Gloss, Platinum Matte, Platinum Extra, and Select Black.
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12 years: LLumar Valor PPF.
These limited warranties protect against qualifying film defects as defined by the applicable manufacturer warranty. Coverage does not mean all accidental damage, road debris impacts, paint damage, or scratches are eligible for replacement.
Proper cleaning, maintenance, and approved installation surfaces are required to preserve warranty eligibility.
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Marine and Specialty Applications
Application-Specific Warranty Protection
Marine vessels, recreational vehicles, agricultural equipment, construction machinery, and other specialty installations may have different warranty eligibility requirements than ordinary automotive or architectural applications.
LLumar Marine Protection Film carries a 3-year limited manufacturer warranty for eligible marine applications. Marine window tint and other specialty film installations require confirmation of the specific manufacturer's warranty provisions.
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Standard automotive limited lifetime coverage should not be assumed to apply to every specialty vehicle or installation.
Customers should retain their original invoice, installation information, and any applicable manufacturer warranty registration or certificate.
Warranty concerns should be reported to us for inspection and evaluation. We will help determine whether the issue falls under LLumar's manufacturer warranty or our separate Quality Workmanship Guarantee.
All manufacturer coverage remains subject to the official warranty issued for the installed product, including eligibility requirements, limitations, exclusions, and claim procedures.
Optional Protection Program
Available Discounts
Discounts Available on Most Projects for:​
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Repeat Customers
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First Responders (law enforcement, paramedics, fire dept., etc.)
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Government Employees (Any Public Entity - local, state, or federal employee)
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Military (active or veteran with ID)
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Caregivers (RN, LPN, CNA, CMT, hospitality staff, etc.)
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Active Student (with ID)
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Educators (active or retired with ID)
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Auto Tinting Discounts include: ​
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$25 off full vehicle installations or purchases valuing $400 and up
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Other Discounted Services:
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$5 off Windshield or 10% Off All Glass Glassparency Glass Treatment
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$25 off Windshield Chip Repair
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10% or up to $100 off Paint Corrections
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10% or up to $100 off Ceramic Coatings
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10% or up to $100 off Paint Protection Film Installation
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*Discounts not applicable for certain projects or situations. Certain stipulations may apply depending on the nature of the project
